Imagine a hospital that’s busy, and nurses are spending too much time with old systems, waiting for long period for test results, and critical decisions are delayed by scattered data.
Anyone who still remembers a time before a mountain of data hung out in the virtual woods shouldn’t be fooled into thinking this is a scene from the past. The reality for many healthcare providers is still this: a dozen virtual trees and a brochure. A major advance has been made in conduct of science; however, the medical science technology will not speed up, namely one size fits all software, siloed data, and waste of workflow. In this complex situation, custom healthcare software solutions have started becoming game changer. With clinics, hospitals and specialized care centers in mind, these tailored systems are developed to address the issues and optimize people working on the ground and having better patient outcomes, real time access of information and increased operational efficacy.
The healthcare IT market is expected to be more than $390 billion annually by 2025, but 70% of healthcare organizations rely on aging software systems (Mordor Intelligence, 2025). The essence of this blog focuses on how custom healthcare software solves the primary issues in the industry and how it provides additional value based on the alignment with the specific workflow, transparency, and empowerment of the medical teams.
Off the shelf software is generic to fit all healthcare providers, like a hospital, clinic or specialty where providers use it. It is generic and generic is never equal to calling for something good.
Some widely available options such as Epic (Epic Systems Corporation] or Cerner (Cerner Corporation) while very good at overall workflow, may require workaround or additional expense to achieve the needed workflow. However, custom software is specifically designed to fit the wheel of an organization’s process, leading to a more efficient and convenient usage by the user, as referred by health IT resources (HealthIT.gov)
Key Features:
Specific needs are served such as implementation of oncology clinics with streamlined workflows or creating a scheduling system for a small practice. Like, a generic EHR may not have such features as priority for the cardiology practice, whereas a custom EHR could.
Seamless Linking:
Integrating the tools otherwise found in electronic health records (EHRs), billing systems, or lab systems these systems seamlessly combine both together. From a real immunotherapy, such as a custom patient portal tying into a hospital’s EHR to offer time real records, for example.
Few examples:
Custom EHR systems, patient portals that provide secure communication and include techniques, and mobile health apps for remote monitoring (diabetes management apps, tailored to protocols applied by the clinic, as in healthcare studies ([NCBI])Custom healthcare software addresses the key pain points to improve the quality of operational efficiency and patient care.
The world has become more digital; healthcare has an out of date and piecemeal IT infrastructure. the majority of healthcare organizations still use legacy data management or healthcare information systems supporting deployment of new technologies (HIMSS, 2023).
One of the most difficult things is the breakdown of system integration. Disconnected patient records, billing, diagnostics and communication platforms are widely used in many healthcare facilities and there are duplicated data entry, delays and frequent errors.
Given this, HealthLeaders (2022) states that outdated systems of $8 billion left behind annually for the U.S. health care industry in operational inefficiencies. Staff burnout is equally concerning, and is often related to bad digital workflows. Physicians are wasted by spending an inordinate amount of time navigating unintuitive software than they are with their patients. Data security is one of the top concerns, with systems being weak and easy to breach. Technical faults, system down or communication tools not working properly specially during emergencies could possibly create misunderstandings between the providers and patients, these errors can put lives at risk as well as the reputation of the place.
The American Medical Association (AMA, 2022) is studying that over 50 per cent of doctors are suffering with burnout and that IT related frustration is one of the prime reasons why.Patients aren’t spared either. They want to use digital tools as they are: online appointment booking and they want access to health data, but too many systems don’t offer that. According to Accenture (2023), 61pc of patients would switch providers if they are provided better digital experiences in it. Moreover, off the shelf software does not perform well in the healthcare environment. In truth, its flexibility is limited enough to not easily meet unique workflows, and later this requires expensive customizations.
According to Deloitte (2022), 65% of the healthcare organizations that used generic solutions invested heavily in tweaking the solution after implementation. These challenges are clearly way too much technology to be adaptable, much less purpose built, to keep up with both the clinical and patients’ needs.
By harnessing the tried and tested ideas of software development, custom healthcare software solutions are built to eliminate the exact health care concerns encountered by health care organizations, delivering customized, scalable, and safe digital tools. Custom software is designed fresh from scratch as this type of software is not like off the shelf products and one needs to make it a lot compatible with that of the work flow, regulatory compliances, and organizational goals.
One of the main benefits is that it is easier to integrate. It seamlessly integrates disparate systems such as EHRs, lab databases and billing software so that the data shouldn’t be entered again, and with fewer errors. As reported by the (HIMSS 2023) survey, 79% of healthcare providers rank the number one priority for adopting new technologies to be integration and interoperability [HIMSS 2023]. Custom solutions are also built based on compliance. It can also include the integration of features related to evolving HIPAA, GDPR, HL7 and FHIR standards enabling organizations to avoid fines and safeguard sensitive patient data.
This is why the Ponemon Institute reported in 2022, that for the first time, they measured healthcare to be the industry with the highest average cost of a data breach at ~$10.1M (IBM Security, 2022).
Custom software solutions are widely used by healthcare providers to cope with the intricacies of current care delivery. These innovations are focused on custom EHRs (Electronic Health Records), telehealth platforms, billing systems, and AI driven analytics. Tailored solutions suggested by these offer features, which help healthcare organizations to operate their technological requirements as per their own needs (Gartner, 2023). Custom software has many advantages including, scalability, HIPAA compliance, and basically user-centric design.
Compared to the off the shelf template, the custom software can grow along with the organization and fits right in with the current processes and team. Moreover, the capacity to adhere to strict HIPAA requirements means that customer data is safe (U.S. Department of Health & Human Services, 2023). These solutions are made specifically with the end user in mind, whether they are healthcare providers or patients by designing intuitive interfaces and more useful ones (Harvard Business Review, 2021).
Typically, the healthcare provider’s unique challenges and desired outcomes are understood through a needs analysis before the development process begins. So agile development methodologies are applied to build, test and perfect software. This ongoing support and updates make sure that the solution evolves with regulations and changes in healthcare practice (Forbes, 2022).
It is predicted that the global healthcare IT market will exceed $600 billion by 2030 owing to a rise in demand for personalized and truly effective healthcare solutions (Precedence Research, 2023).
To resolve existing inefficiencies of legacy systems and improve patient outcomes, healthcare companies must be invested in custom healthcare software solutions. The solutions maximize the throughput within workflows, minimize the operational costs and help the speed with which services can be delivered to generate better care delivery (McKinsey & Company, 2022).
It provides benefits such as the efficiency increases because of automation, cost decreases because of optimal utilization of resources and the improved patient outcomes through improved communication and decision-making tool.Custom software solutions continue to be the defining ingredient in staying competitive in an evolving market as the sphere of healthcare providers today adopt new technologies such as AI, Cloud computing, and interoperability standards (Gartner, 2023).
Case studies of healthcare clinics, hospitals, and insurers partnered with custom healthcare software providers often work as proof of credibility. Tailored solutions that endure in real world implementation can make a difference to operational efficiency, the care quality, and the cost management (McKinsey & Company, 2022). Furthermore, the leading healthcare software development companies are industry certified for such aspects as HIPAA compliance and ISO 27001 for data security (ISO, 2023), which means that their products meet the precursor in data protection for patients.
Each solution offered is fiercely effective and user friendly and built on the shoulders of experienced developers, healthcare consultants, and UX designers who've got a deep handle on healthcare sector unique demands and various issues (Harvard Business Review, 2021).
With a 50-hospital network and fragmented electronic health record (EHR) systems, AdventHealth was becoming less efficient with care coordination. In situations where information was needed manually, data access was delayed, which led to a 20 per cent increase in administrative workload, and the risk of noncompliance with CMS reporting because it was inconsistent. This is according to Healthcare IT News (2023, "EHR Challenges in Large Networks"). As part of an Epic sales pre-sale assessment, stakeholders were engaged for interoperability gaps (HIMSS, 2022, Epic Implementation Strategies).
They deployed Epic’s unified EHR platform with clinical data, billing and MyChart, the patient portal. Real time data sharing was achieved through AdventHealth’s cloud based system (Epic Systems, 2023, “Case Study: AdventHealth”). Epic will provide training and 24/7 support, and it would continue to make regular updates post implementation. As a result, conclusions were made: AdventHealth cut down documentation time by 25%, per HIMSS analytics (2024, "EHR Efficiency Metrics").
Patient Portal adoption rose by 30 percent, allowing patients to read their records in real time and bill bills by 20 percent and boost satisfaction by 30 percent (Healthcare IT News, 2023, Patient Portal Impact). HIPAA compliance was assured by enhanced security and thereby lower breach risks. The correctness of the data (HIMSS 2022 Epic Implement Bend Strategies) helped increase CMS scores.
This fits with DigitalDefynd’s research which has found that 30% system efficiency improvements in EHR updates (2024, Digital Transformation in Healthcare). It shows that the success of Epic’s unified EHRs address interoperability and inefficiency, as mentioned before, Epic outshines the competition in delivering scalable, compliant solutions improve healthcare education.
Interested in custom healthcare software? Check Technologia solutions if you have any questions or if you want to explore a custom software solution for healthcare companies’ needs. Our experts at Technologia is here to guide you on your way to a revolution of your healthcare organization using cutting edge technology. Let’s build something transformative together.
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